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FAQs
Find answers to your most pressing masonry questions right here.
Do you provide masonry services in Wooster, OH? +
Yes! We are based in Wooster and provide full masonry and chimney services to homeowners and businesses throughout the city.
Are you available for chimney repairs in Ashland County? +
Absolutely. We regularly travel throughout Ashland County to handle everything from minor mortar touch-ups to full chimney rebuilds.
Do you offer free estimates in Wayne County? +
Yes, we provide 100% free, no-obligation estimates for all masonry work within Wayne County and the surrounding areas.
What is "Mortar Matching"? +
Mortar matching is our specialty. We ensure the new mortar used in repairs perfectly matches the color and texture of your existing structure so the repair is invisible.
How do I know if my chimney needs to be rebuilt? +
Common signs include leaning, large vertical cracks, or bricks falling off. We provide inspections to determine if a simple repair or a rebuild is needed.
Can you repair historic stone foundations? +
Yes, we have extensive experience with structural masonry, including the restoration of older stone and concrete block foundations.
Do you build custom outdoor fireplaces? +
We do! We can design and build custom outdoor fireplaces and living spaces to enhance your backyard.
Are you a BBB Accredited business? +
Yes, Chimline Masonry is BBB Accredited with an A+ rating, reflecting our commitment to quality and integrity.
What are your standard operating hours? +
We are open Monday through Friday from 7 AM to 6 PM, and Saturdays from 8 AM to 4 PM. We are closed on Sundays.
Do you service properties in Richland County? +
Yes, Richland County is within our primary service area. We offer full restoration and construction services to residents there.
What causes my chimney bricks to flake? +
This is "spalling," usually caused by moisture entering the brick and freezing. We can replace damaged bricks and seal the masonry to prevent future damage.
Can you match specific stone on my home? +
Yes. We take great pride in sourcing materials that match the unique stone and brick styles found throughout Northeast Ohio.
What is tuckpointing? +
Tuckpointing is the process of removing old, deteriorated mortar and replacing it with fresh mortar to restore structural integrity and look.
How long does a typical chimney repair take? +
Most minor repairs and tuckpointing jobs take 1-2 days, while full rebuilds may take longer depending on the scale of the project.
Is Chimline Masonry insured? +
Yes, we are fully insured and professional, ensuring your property is protected while we are on-site.
How often should I inspect my chimney? +
We recommend a professional inspection at least once a year, especially before the winter heating season begins in Ohio.
Do I need to be home for the estimate? +
As long as we have access to the exterior of the structure, you do not need to be home, though we are happy to meet in person to discuss details.
Do you offer a satisfaction guarantee? +
Always. We strive for 100% customer satisfaction on every project. If you aren't happy with the result, we will make it right.